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A Patient Is Sitting in the Chair. Where's Their Crown?

Ship Steward gives dental laboratories complete visibility into case deliveries, ensuring on-time arrival for patient appointments and catching courier billing errors.

The Dental Lab Delivery Challenge

A patient is sitting in the chair. Where's their crown?

🦷
50+

Dental Office Routes

Daily pickups and deliveries across dozens of practices. Each case has a patient waiting.

📅
Appt

Patient Appointments

Crowns and bridges must arrive before the fitting. Late delivery = rescheduled patient.

📦
Fragile

Delicate Cases

Impressions and restorations require careful handling. Damage means remakes and delays.

Rush

Same-Day Requests

Emergency repairs and same-day cases need expedited delivery. Can your couriers deliver?

The Ship Steward Solution

Complete visibility into case deliveries, ensuring on-time performance and catching billing errors.

1

Real-Time Case Tracking

Know exactly where every case is, from pickup to delivery. No more calling couriers to track down a crown before an appointment.

2

Appointment Window Monitoring

Set delivery deadlines tied to patient appointments. Get alerts when cases are at risk of arriving late.

3

Proof of Delivery

Complete documentation for every case. Know exactly when and where each delivery was completed with signature capture.

4

Invoice Auditing

Verify charges match actual pickups and deliveries. Stop overpaying for routes that weren't completed as contracted.

Results That Matter

Ship Steward delivers measurable ROI from day one.

$9.5B
US dental lab market - delivery is your competitive edge
98%+
On-time delivery rate keeps dentists loyal
8%
Average freight spend recovery through auditing
When a dentist has a patient in the chair waiting for a crown, they need to know it's arriving on time. Ship Steward gives us the visibility to manage expectations and the data to hold couriers accountable.
DL
Operations Manager
Regional Dental Laboratory
75
Dental office routes
500+
Cases delivered daily
99.2%
On-time delivery rate

Request a Delivery Assessment

See how Ship Steward can improve your dental lab's courier operations and reduce costs.

Request Assessment
Or contact us directly: travis@shipsteward.com