Recover the overcharges parcel audits never see.
Ship Steward Invoice Audit reconciles every line of every dedicated-courier invoice against your contracted rate card and the actual route and stop data — catching mile-charge variance, rate violations, duplicate billing, and combined-route fraud that standard freight audits miss.
Ship Steward Invoice Audit is the forensic invoice-audit service for dedicated medical-courier spend — not parcel. It imports every courier’s invoice into one normalized format so every line item is comparable, auditable, and disputable against source data.
What does a forensic invoice audit actually find?
It finds the errors that hide in route-based billing — the ones manual review and parcel-audit tools never reach.
Mile-Charge Variance
Billed miles checked against route geometry and GPS truth — not taken on faith from the courier’s number.
Rate-Card Violations
Every line matched to the contracted rate card per site. Misapplied surcharges and tier errors flagged automatically.
Combined-Route Billing
Detection of routes combined and billed separately across courier invoice batches — the biggest leak in dedicated courier spend.
Invalid & Missing Data
Missing pickup/delivery timestamps, invalid facility addresses, and encoding errors that make an invoice impossible to verify.
Normalize, reconcile, dispute, recover
Late, fragmented courier invoices become normalized, auditable data — and recovered dollars.
Normalize Every Courier
Statim, Mideast, and any future courier are imported into one common format, so every line item speaks the same language and becomes comparable.
Reconcile Against Source
Every invoice line is reconciled against route and stop data and the contracted rate card per site — variance and combined-route patterns flagged.
Work the Dispute
Flagged items enter a structured dispute queue with courier response tracking — we work the recovery, not just the report.
Recover & Approve
Credits are pushed back through the courier; clean invoices are verified and approved for Accounts Payable each week.
How much do pharmacies actually recover?
One LTC operator, one year — realized credits, not projections.
The $1M+ in recovered credits is a realized client actual; recovery typically traces to combined-route fraud, then route and invoice errors. Per-site recovery on a new engagement is confirmed by a full audit window, not promised up front.
Questions buyers ask
How is this different from a freight or parcel audit service?
Parcel-audit firms (Sifted, Reveel, Lojistic and the like) only work FedEx and UPS small-parcel. Ship Steward audits the dedicated regional medical-courier invoice — routes, stats, sweeps, and linehaul — which is exactly the spend those firms don’t cover, and where the largest leakage hides.
What does the audit actually check each invoice against?
Every line is reconciled against your contracted rate card per site, the actual route and stop data, and route geometry. It flags mile-charge variance, rate-card violations, combined-route billing, and missing or invalid data.
How much can we recover?
Ship Steward has recovered over $1 million in courier credits for historical overcharges across client sites. Recovery typically traces to combined-route fraud, then route and invoice errors. Your number depends on your spend and couriers, and we confirm it with a full audit window.
Do we have to switch couriers to use this?
No. We audit and recover on your current courier spend first. Re-bidding through RFP Support is there when you’re ready to negotiate from a position of strength — it isn’t a prerequisite.
Find the overcharges hiding in your courier invoices.
Send us a batch of recent courier invoices and we’ll run them through the same audit engine that has recovered over $1 million in historical overcharge credits for clients.
Request an Audit